• Our software products are distributed only via download from this Web site. Our products may be purchased through local distributors in countries outside the US. However, all distribution is from this site in those cases also. Any other distribution method is illegal
• This site provides the following payment acceptance channels:
  
  • We are the retailer in all online transactions. Google and PayPal act as our agents for payment acceptance only. We are a Delaware corporation. Delaware has no sales tax. All orders via these two channels are tax free.
  • Contact us if you require a different payment method

(Applies to all licensed software)

• Satisfaction is guaranteed
• If you are unsatisfed for any reason, please notify us within 30 days.  We will either solve your problem, or arrange a full refund

  • If you believe you will need more than 30 days to decide, let us know and, within reasonable bounds, we will arrange an extension

• Updates and support policies vary by product line. See individual product policies.

• No information about you is collected by us at the time of sale. You are tranferred to one of the sales channels shown above.
• Each of our sales channels has their own respective privacy policy
• We ask you for the minimum information required to administer our licensing policies.  This information is used internally for administrative purposes and never shared with any other parties.
• Any email you exchange with us is retained on our mail server and archived. We consider all content of these emails confidential between us and you. We use industry standard mechanisms to guard against unauthorized access to our server.
• Our technical support is administered by private Google Groups
  •  We accept only bona fide licensees (or their qualified employees) as members of these support groups
  • We do not use or share any information exposed to us by Google
  • Each membership list is maintained only on Google and is available only to our staff
  • Proprietary information should not be posted or emailed to the group. Anything sent to the group will be public to all members of the group/ul>
  • Our online news group is public read only Join Now
    • Anyone may join at any time
    • Anyone may discontinue their membership at any time (via Google facilities)
    • Members may not post - only our staff has posting capability
  • Members may choose any of the following options for each of the Google groups:
    • Read online (We provide a hyperlink in the Clarion 7 IDE help menu) menu)
    • Receive an email of each post
    • Receive periodic summary emails
    • Subscribe to a news feedddddddddws feed
  • We make no use of the Google group member lists for any purpose and do not share any of them with any other party for any reason. No member has access to any of the member lists